Information we collect
We collect the information you give us and the information your device sends when you visit.
- Clinician profiles: name, contact details, licensure and certification numbers, work history, references, education, and the credentialing documents you upload.
- Client and agency contacts: name, title, organization, email address, phone number, and the details of the requirement you send us.
- Site usage: pages viewed, referring page, browser and device type, and approximate location derived from IP address.
How we use it
Your information supports placement, credentialing, and the contracts we staff against.
- Matching clinicians to open assignments and presenting qualified candidates to facilities.
- Verifying licensure, privileging, and background requirements for commercial, VA, and DoD facilities.
- Meeting the reporting, audit, and compliance obligations attached to federal contract vehicles.
- Responding to inquiries and sending assignment updates you have asked to receive.
How we share it
We share what a placement requires and nothing beyond it.
- With client facilities and prime contractors evaluating you for a specific assignment.
- With credentialing, background screening, and licensure verification vendors acting on our behalf.
- With government agencies when a contract or law requires disclosure.
- We do not sell personal information and we do not share it for third-party advertising.
How we protect it
Credentialing documents sit in access-controlled storage.
- Documents are encrypted in transit and at rest, and access is limited to staff working your placement.
- We retain records for as long as an active relationship or a contract retention requirement exists, then delete them.
- No system is perfectly secure; tell us right away if you believe your account has been compromised.
Your choices
You control the information you give us and how we contact you.
- Request a copy of the information we hold about you, or ask us to correct it.
- Ask us to delete your profile, subject to contract and legal retention requirements.
- Unsubscribe from assignment emails using the link in any message.
- Set your browser to refuse cookies; parts of the site may not work as expected.
Contact us
Questions about this policy, or a request about your information, go to our team directly.